Valid from 11 June 2026 Terms and Conditions for Ticket Sales / Access to Services and Specific Events

1. PURPOSE OF THE GENERAL TERMS AND CONDITIONS OF SALES

These General Terms and Conditions of Sale are intended to define the contractual relationship between the Organizer and the Client purchasing Services (as defined in Article 2 of the T&Cs) via the Website. The Services offered by the Organizer are intended for professionals and/or consumers. The Client declares that they have read and accepted the rights and obligations relating to the T&Cs.

In this respect, the Client acknowledges that their essential obligations under the T&Cs are as follows:

  • (i) to provide all information and/or elements and/or perform all actions necessary for the performance of the services and/or the delivery of the Services (as defined in Article 2 of the T&Cs) by the Organizer,
  • (ii) to pay the full price of the Services (as defined in Article 2 of the T&Cs).

For its part, the Organizer acknowledges that its essential obligation is to deliver the Services (as defined in Article 2 of the T&Cs) within the agreed deadlines.

2. DEFINITIONS:

  • “Client” means the legal entity or natural person placing an order for Services with the Organizer;
  • “Event” means the exhibition or event “Première Vision Paris” organized by the Organizer from 01 to 03 September 2026, at Paris.
  • “Organizer” means - the company Première Vision, a simplified joint stock company (SAS) with share capital of €10,050,352, registered with the Lyon Trade and Companies Register under number 403 131 956, whose registered office is located at 59 Quai Rambaud – 69002 Lyon;
  • “Services” means the services offered for sale by the Organizer. The Services offered include in particular admission tickets to the Event (hereinafter the “Ticket(s)”) and/or badges/access rights to events (evenings, dinners, visits, etc.).
  • “T&Cs” means these general terms and conditions of sale;
  • “Website” means the Organizer’s website on which the Services relating to the Event may be offered for sale.

3. ENFORCEABILITY OF THE T&Cs

Any order for Services placed by the Client with the Organizer implies the Client’s unconditional acceptance of the T&Cs, which the Client acknowledges having fully read and accepted in their entirety.

The Client acknowledges that they have read and validated the provisions of the T&Cs prior to placing their order (i) by ticking the appropriate box, containing wording such as “I accept the general terms and conditions of sale” when purchasing on the Website or (ii) by signing the quotation sent by the Organizer. The Client thus declares that they accept them without reservation.

Unless otherwise stipulated, the T&Cs prevail over any other clause or provision mentioned on orders, correspondence or any other document exchanged between the Organizer and the Client.

The Organizer may be required to adapt or modify the T&Cs. Such modifications shall be immediately brought to the attention of the Client via an update on the Website or by any other means.

4. PLACING OF ORDERS

4.1. ONLINE ORDERS VIA THE WEBSITE: To place an order, the Client accesses the Organizer’s online store and selects the Services they wish to order. The order will only be validated upon receipt of full payment, either by credit card or by any other payment method offered (bank transfer, etc.).

4.2 DIRECT ORDERS: Depending on the Event, the Client may place an order for Services directly with the Organizer. The order will only be validated upon receipt of full payment (by bank transfer or any other offered payment method).

4.3 CLIENT IDENTIFICATION: The Client must accurately complete the fields made available to them in order to place their order. The Client undertakes to inform the Organizer of any change concerning their identification information.

The Organizer shall not be held liable in any way for non-performance or improper performance of the order resulting from the communication by the Client of false, inaccurate or incomplete information.

4.4 AVAILABILITY OF SERVICES

The Services offered by the Organizer are subject to availability and to their marketing periods.

In the event of unavailability of a Service after the order has been placed, the Client shall be informed by email of the delivery of a partial order or of the cancellation of their order.

The Organizer undertakes to inform the Client of such unavailability within forty-eight (48) hours from receipt of the order placed.

In the event of unavailability and/or cancellation of the order, the Organizer undertakes not to debit the Client for the amount of the Services concerned. If this amount has already been paid or debited, the Organizer undertakes to reimburse the Client, by the same payment method or any other appropriate method sent to the Client’s name and billing address, within a maximum period of fourteen (14) days from the payment of the unavailable Services.

4.5 RIGHT OF WITHDRAWAL (FOR CONSUMER CLIENTS)

The Client is informed that no right of withdrawal applies to the purchase of Tickets or access to specific events in accordance with Article L221-28 of the French Consumer Code.

5. PRICES AND PAYMENT TERMS

5.1 PRICES

The prices of the Services are expressed in euros. The Services shall be invoiced on the basis of the rates in force at the time the order is registered.

5.2 PAYMENT TERMS

The payment methods accepted by the Organizer on the Website include, in particular, bank cards (VISA, MASTER CARD, etc.). In this case, the Client is debited in the currency of their country according to the exchange rate applied between banks at the time of the transaction.

The Website uses secure payment technologies (Secure Socket Layer – SSL), guaranteeing the confidentiality and integrity of the Client’s banking data during transactions. These transactions are ensured by a bank.

The Client’s bank account shall be debited immediately after validation of the online payment on the Website, on the day the order is placed. The order shall be deemed effective after confirmation of actual payment by the banking payment centers. In the event of refusal by the banking payment centres, the order shall be automatically cancelled.

The payment method accepted by the Organizer outside the Website is indicated by the Organizer in the quotation.

5.3 VALIDATION OF PAYMENT AND CONFIRMATION OF THE ORDER

All information provided by the Client when placing their order shall be binding upon them. The Organizer cannot be held liable for consequences resulting from errors made by the Client when entering information.

After validating their order, the Client receives a confirmation email sent to their email address, containing: the terms of performance of the Services, a link to download their Ticket or information on how to obtain it, a link to their invoice or information on how to obtain it, regardless of the payment method used, as well as a link to the T&Cs accepted prior to payment.

The order placed shall be considered firm and final upon confirmation of effective payment by the authorized payment centres. In the event of refusal of payment by said centres, the order shall be automatically cancelled.

The Client shall be informed as soon as possible if the Organizer is unable to perform the order. The Organizer also reserves the right to cancel an order from a Client with whom a dispute exists.

6. TERMS FOR OBTAINING THE ORDERED SERVICES

Orders for Services and Tickets are confirmed exclusively by email.

6.1 Terms for obtaining Services (excluding Tickets)

The terms for obtaining the Services are specified in the email received by the Client.

6.2 Terms for obtaining Tickets

Depending on the Event, either the Client receives, at their email address, a Ticket or a link to the Ticket which they must download to their mobile phone or print if they are not able to present it on a mobile phone on the day of the Event, or they receive a link enabling them to present it in the Event’s mobile application.

The Ticket must be presented at the Event venue in order to access it.

If, upon arrival, the Client is unable to download their Ticket, cannot present their mobile phone, or has forgotten to print their Ticket, they must go to a counter on site to have their Ticket printed by the Organizer’s teams and may then present it at the entrance to the Event.

No admission shall be allowed without presentation of the Ticket, whether on mobile or printed format.

7. CONDITIONS OF USE OF THE TICKET

7.1 Access to the Event

In order to use their Ticket and thus access the Event, the Client must present their Ticket downloaded on their mobile phone, or, if this is not possible, print it under the conditions set out in Article 6.2 of the T&Cs.

Each Ticket ordered may only be presented once (with, for certain events, the possibility of multiple entries and exits on the same day, for the same holder).

The Organizer may refuse access to the Event if it finds that the same Ticket has been circulated several times and that access to the Event has already been granted to a holder of such Ticket.

For certain events, the Ticket is nominative and valid only for the location, date and time stated in the Ticket description.

Furthermore, the Client is advised to bring a valid official identity document with a recent photograph, to be presented during checks. Failing this, the Organizer reserves the right to refuse the Client access to the Event.

7.2 Prohibitions, restrictions of access, exclusion from the Event

It is strictly prohibited to reproduce, duplicate or counterfeit a Ticket in any way whatsoever.

It is also strictly prohibited, without the prior and express consent of the Organizer, to sell, transfer or offer for sale or transfer (in particular on websites), in any form whatsoever, whether alone or together with associated services, whether for consideration or free of charge, one or more Tickets acquired by the Client, whether such acquisition was made free of charge or for payment.

Any Client attending the Event undertakes to behave properly and respectfully.

The Organizer reserves the right, at any time, to exclude any Ticket holder, without refund or compensation of any kind, in the event of behavior or incidents likely to disrupt the proper conduct of the Event or to harm the cleanliness, serenity and safety of other persons present.

It is specified that Clients must comply with any specific conditions imposed by the Organizer and/or the company(ies) operating the Event venue.

8. CANCELLATION - POSTPONEMENT - FORCE MAJEURE

Tickets and/or Services issued by the Organizer following a Client order may neither be exchanged nor refunded, except in the event of cancellation of the Event by the Organizer.

In the event of cancellation of the Event by the Organizer, Clients may request a refund of their Tickets or Services ordered.

In the event of postponement of the Event, the Tickets and/or Services shall remain valid for the new dates; however, Clients who are not available on the new dates may request a refund of their Tickets and/or Services.

A Client who has been refused access to the Event for failure to comply with the T&Cs, behavioral rules imposed by the Organizer and/or the company operating the Event venue, and more generally with the applicable French regulations, shall in no case be entitled to a refund of their Ticket.

Pursuant to Article 1218 of the French Civil Code, the Organizer’s obligations shall be suspended in the event of occurrence of a force majeure event.

By express agreement, the following events are deemed to constitute force majeure: pandemic, war, riot, fire, general strike, natural disaster, shortage of raw materials, transport strike, administrative closure/cancellation of the Event decided by a competent authority vested with police powers, even if the legal and case-law conditions of force majeure are not met.

9. SPECIFIC PERFORMANCE

Given the specific nature of the Services concerned and the indispensable know-how required for the performance of the Organizer’s obligations under the T&Cs, the Parties expressly agree to exclude the application of the provisions of Articles 1221 and 1222 of the French Civil Code.

10. UNFORESEEN EVENTS

In view of the duration of the Services concerned, the Client and the Organizer agree to exclude the application of the provisions of Article 1195 of the French Civil Code.

11. LIABILITY

11.1 The Organizer shall under no circumstances be held liable for any non-performance or improper performance of the order attributable either to the Client, to the unforeseeable and insurmountable act of a third party, and/or to a case of force majeure as defined in Article 8 of the T&Cs.

Furthermore, the Client is invited to keep their personal belongings under supervision at all times. The Organizer declines all liability in the event of damage or theft and generally advises against bringing valuables to the Event.

The Organizer declines all liability related to acts of vandalism, intentional destruction, violence or theft committed by a Client during the Event, such intentional acts being of a nature to incur the full and entire liability of said Client.

11.2 For the delivery of the Ticket(s)

Except in the case of a malfunction attributable to the Website, the Organizer shall not be held liable for anomalies that may occur during the ordering process, processing, downloading or printing of Tickets attributable either to the Client, to the unforeseeable and insurmountable act of a third party unrelated to the service, or to a case of force majeure as defined in Article 8 of the T&Cs.

Likewise, the Organizer shall not be held liable for breakdowns and technical problems relating to equipment, programs and software or the Internet network that may result in the suspension or termination of the service.

11.3 In the event that, during the performance of the Services, the Organizer’s liability is incurred, for any reason whatsoever, all damages combined, including direct and indirect damages (including non-material damages), shall be strictly limited to an amount not exceeding the price indicated in the order.

12. PERSONAL DATA

12.1 DEFINITION

“Data Protection Laws”: the legislation and regulations in force applicable to the processing of personal data and, in particular, Law No. 78-17 of 6 January 1978 relating to data processing, files and freedoms as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 applicable as from 25 May 2018 (hereinafter “GDPR”).

“Data”: any information relating to an identified or identifiable natural person; an “identifiable natural person” is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more specific factors relating to their physical, physiological, genetic, mental, economic, cultural or social identity.

12.2. The Organizer, acting as data controller within the meaning of the Data Protection Laws, processes the Client’s Data for the purposes of:

  • A) Managing and monitoring the contractual or pre-contractual relationship (order processing, invoicing, management of unpaid invoices and disputes);
  • B) Operating, developing and managing client/prospect databases (commercial prospecting for goods and services similar to those already ordered by the Client or related to the Client’s business, sending communications related to the Event, processing requests to exercise rights, managing contact requests);
  • C) Improving and personalizing services provided to Clients (statistics, satisfaction surveys, newsletter subscriptions);
  • D) Transferring personal data to its partners in the context of a business relationship (transfers);
  • E) Compliance with legal obligations.

The legal basis for the processing of Data is:

For A): performance of a contract or pre-contractual measures at the request of the Client;

For B), C) and D): the Organizer’s legitimate interest;

For E): compliance with legal obligations.

The categories of Data processed include identification data (name, surname, date of birth), contact data (postal address, email, telephone number), and economic and financial data (payment methods, bank details).

The recipients of the Data are the relevant departments of the Organizer and certain service providers (other GL events group entities, IT providers) and, where applicable, certain partners. Some recipients may be located outside the European Union. Where necessary, appropriate safeguards have been implemented, including standard contractual clauses adopted by the European Commission.

The Organizer retains the Data for the duration necessary for the purposes for which they were collected, in accordance with the Data Protection Laws, for the time necessary to comply with legal obligations and/or, where commercial prospecting is based on legitimate interest, for a maximum period of three years from the last effective contact with the prospect/client, unless justified otherwise by specific circumstances.

In accordance with the Data Protection Laws, the Client may exercise their rights, in particular rights of access, rectification and objection. To exercise these rights, the Client may contact the Organizer at: GL events – Legal Department / DPO – 59 quai Rambaud, 69002 Lyon or by email at: @premierevision.com

The Client may lodge a complaint with the CNIL.

13. ANTI-CORRUPTION

During the performance of the contract, the Parties undertake to strictly comply with the laws in force prohibiting corruption of public officials and private persons and influence peddling.

The Parties base their commercial relationship on principles of transparency and integrity. The GL events Group has an ANTI-CORRUPTION CODE OF CONDUCT available at: https://www.gl-events.com/fr/ethique-conformite

In accordance with these principles and the Code of Conduct, negotiations and commercial relations shall not give rise to any acts that could be qualified as corruption or influence peddling.

Each Party reserves the right to request from the other the measures taken to ensure that its representatives, employees, subcontractors, suppliers, agents or any third party comply with these obligations.

This Article constitutes an essential commitment of the relationship between the Parties.

14. INTELLECTUAL PROPERTY

The Organizer is the exclusive owner of all intellectual property rights existing on the Website, and in particular the rights of use, display, exploitation, reproduction, representation, adaptation and translation relating to any component of the Website, including, but not limited to, graphic charters, titles, layouts, structures of the Website, texts, articles, analyses and writings, documentation, photographs, images, videos or any other informational and/or downloadable content, as well as the trademarks and logos made available online by the Organizer.

The Website and its content (content meaning all information, elements and/or media, regardless of format, intended to be made available on the Website) are protected under French copyright law and related rights (Articles L.122-4 et seq. of the French Intellectual Property Code), which prohibit the total or partial reproduction, without the Organizer’s consent, of these various constituent elements.

Accordingly, the Client undertakes to comply with copyright, trademark rights and database producer rights, each Client acknowledging that the databases created by the Organizer are its exclusive property.

The Organizer grants the Client only a simple right of private, non-collective and non-exclusive use of all content published on the Website, as well as authorization to reproduce it in digital form on the computer used to access the Website, for the sole purpose of viewing the pages consulted via the Client’s web browser.

The Client shall have no right to transfer or assign the information obtained from the Website and undertakes not to create any derivative work from the content of the Website.

The Website and its components constitute a work protected by intellectual property law. Any representation, reproduction, modification, transmission, translation or, more generally, any use of the Website and its technical or graphic components is strictly prohibited without the prior authorization of the Organizer.

The provision of Services via the Website by the Organizer does not imply any transfer or grant of any intellectual property rights whatsoever, except for the right for the Client to use the services provided online via the Website, within the limits set out in the T&Cs.

Any breach of this clause shall constitute an act of infringement and may give rise to civil and/or criminal proceedings in accordance with applicable law.

The use of hyperlinks pointing to and referring to the Website is also subject to the prior and express authorization of the Organizer, which may be obtained by the Client by email request to the webmaster.

Photographs – Films:

It is strictly prohibited to make any audio or visual recordings of any kind during the Events for commercial purposes without the prior consent of the Organizer. These prohibitions do not apply to photographers accredited by the Organizer.

15. AUTHORIZATION FOR USE OF IMAGE, VOICE, PERFORMANCE, LIKENESS

By accessing the Event, the Client agrees that, during their participation, their image, surname, first name and/or their voice and/or their statements (together or separately) may be recorded and fixed on various media by the Organizer and/or any person authorized by it, and that the recordings thus made may be reproduced and represented, without limitation as to quantity, in whole or in part, on any internal, institutional and/or advertising communication media relating to the Event, for a period of five (5) years following the end of the Event.

The recordings thus made and freely selected may only be reproduced within this framework, any other use of said recordings being subject to the prior express written consent of the Client.

This authorization is granted on a strictly free-of-charge basis, the use of the Client’s image not entitling them to any financial compensation.

The Client therefore waives any remuneration in this respect as well as any right of use relating to any communication actions that may be carried out by the Event’s partners.

16. GOVERNING LAW AND DISPUTE RESOLUTION

The T&Cs and every order of Services between the Client and the Organizer are governed by the laws of France.

16.1 For professional Client

Any dispute arising between the professional Client and the Organizer out of or in connection in particular with the construction, and/or validity, and/or performance/non-performance, and/or termination of the T&Cs shall be subject to the exclusive jurisdiction of the commercial courts of Lyon, even in the event of third-party proceedings or a plurality of defendants, including any dispute relating to the breach of the T&Cs or any commercial relationship that would be taken into consideration under the provisions of article L.442-1 of the French commercial code.

16.2 For consumer Client

16.2.1 Prior mediation: In the event of a dispute between the consumer Client and the Organizer, they will endeavor to resolve it amicably (the consumer Client will send a written complaint to the Organizer). In the absence of an amicable agreement, or in the absence of a response from the Organizer within a reasonable period of one (1) month, the consumer Client within the meaning of article L.133-4 of the French Consumer Code may, if a disagreement remains, refer the matter free of charge to the competent mediator registered on the list of mediators drawn up by the "Commission d'évaluation et de contrôle de la médiation de la consommation" in application of article L.615-1 of the French Consumer Code, namely : La Société Médiation Professionnelle www.mediateur-consommation-smp.fr

Alteritae 5 rue Salvaing 12000 Rodez

16.2.2 Competent jurisdiction: If no amicable solution is found, or if the consumer Client chooses not to resort to mediation, any dispute relating to the interpretation, performance or termination of the T&Cs will be submitted to the competent French courts. In accordance with article R.631-3 of the French Consumer Code, the consumer Client may choose to bring the matter before either one of the courts having territorial jurisdiction under the French Code of Civil Procedure, or the court of the place where he or she resided at the time the order was placed or at the time the harmful event occurred.

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